Technical Support

Almost every business owner will agree that Technical Support is one of the biggest challenges within their company, especially when their current provider – whether an internal person, a friend or a professional IT consultant – is not delivering the level of service needed to ensure that their IT systems work optimally.

Hiring a full-time staff of IT professionals can be expensive, but that doesn’t mean you don’t need ongoing technical support and smart IT solutions to keep your business running smoothly.

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OUR SOLUTION

Function1 is passionate about helping your business with our proactive flat-rate Technical Support services. They’re specifically designed to reduce costs, increase profits and ensure your business is not at risk when it comes to technology. Our skilled team of professionals are able to offer IT technical support by becoming your virtual CIO and IT departments, allowing you to focus on running your business and not your technology.

Function1 customers save money by paying a set monthly fee that is scalable to your business. This level of predictability when it comes to IT system support means you’ll never be faced with unexpected IT expenditure.

By relying on our IT support services, you’ll gain something just as valuable as money and far harder to attain – extra time. Instead of spending time sorting out networks, glitches, standard issues and more complex IT concerns, you can spend your time being innovative, inspired and strategic – all the things that make a business thrive. While you do this, you can rest assured all your IT support needs are taken care of.

WHO MAKES USE OF OUR SERVICES?

Businesses that are fast growing, with perhaps 5 – 200 employees. They usually have no access to an IT manager, especially not someone who is dedicated to it full-time.

Over and over again, companies like this give us feedback stating that the single biggest benefit of our IT technical support services is the fact that day to day activities run smoothly and more efficiently without any IT problems hampering the progress.

There is also huge peace of mind in knowing that, behind the scenes, automated systems take care of routine maintenance in a proactive manner to curb downtime.

If you need a higher level of support, with efficient systems in place to save you time and money, give us a call and we’ll resolve your problems with our expert IT support services.

FLATE-RATE IT SUPPORT

Function1 offers a “Total Care” IT Support contract.

To learn more about our Fixed Price Technical Support contract for your network visit our “Contact Us” page or alternatively give us a call.